DEI & Healthcare

Conversations about diversity, equity and inclusion are vital in life, culture, work, and healthcare. Creating a workplace that reflects and honors the cultures of diverse populations is a moral obligation in all facets of life.

Uncover the impact of DEI and communication barriers in healthcare and explore communication strategies for a more inclusive system.

Press Ganey performed workforce engagement surveys that included five Diversity & Equity questions at 118 health systems and compared employees’ perceptions with their intent to stay at their current employer for at least three years or if offered another job. At organizations with the lowest Diversity & Equity scores, twice as many staff members stated they were unlikely to remain in either case.

With the growing diversity of patient populations and the persistence of health disparities among different populations, health care providers have become increasingly aware of the need to develop their cultural competency skills through diversity, equity, and inclusion (DEI) training.

Healthcare organizations have a growing responsibility to improve diversity, equity, and inclusion (DEI) efforts not only for their employees, but also to better serve patients and their families. DEI has been a recent focus for businesses and organizations across the world, but perhaps none stand to make a greater impact than the healthcare industry, as it directly affects patient health outcomes and quality of life in a profound way.